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I’m working on a civil engineering question and need a sample draft to help me learn.

1. What two benefits does the project manager realize by involving the team in
developing the plan?
2. Mention and define stages of project team development and growth.
3. You are a manager at an online retail firm. Recently the customers have been
complaining of delayed shipments. You realize this could be a big problem and
you want to address it before customers start voicing their dissatisfaction on
social media. Describe how you could apply the nine-step problem solving 
process to solve the problem.

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