Assignment | Empathy Mapping
DueÂ SundayÂ byÂ 11:59pm
SubmittingÂ a file upload
AvailableÂ after Mar 27 at 12am
After completing the Assigned Readings move forward with this assignment. The link below will take you to an Empathy Map template. Download the template andÂ
complete an Empathy MapÂ for a product of your choice. Afterwards,Â
write a statementÂ introducing the product you selected and summarizing potential areas of improvement of the product.
Empathy Map Template GuideLinks to an external site.
Empathy mapping is a tool used to help visualize the thoughts, feelings, and actions of customers or users. It can help to give a better understanding of the customer experience and can be used to identify potential areas of improvement.Â
Submit your completed Empathy Map and Summary Statement to this assignment area.Â